Panco Management is seeking a visionary, results-oriented and experienced leader who will serve as the Senior Vice President of Operations reporting directly to the CEO and Co-Presidents. The SVP will serve as a senior-level strategist to execute and to optimize Panco’s mission, strategic direction and business outcomes with data-driven analysis and financial expertise. This role must bring a combination of financial knowledge, people skills and creativity to solve challenges facing the organization and to pursue opportunities for growth.
The SVP will be responsible for full P&L, oversight and leadership in all aspects of the real estate value chain - Operations, Human Resources, Marketing, Training, Revenue Management, Information Technology, Team Development, Software and oversee entire regional and operations personnel.
WHO WE ARE
Founded in 1971, Pantzer Properties is a fully integrated owner/operator of multifamily assets in highrise, midrise and garden style format along the North East and Mid-Atlantic corridor of the United States. Headquartered in New York City with offices in New Jersey, Philadelphia and Northern Virginia.
Pantzer Properties approximately 13,600 unit portfolio of 44 properties extends from the Greater Boston to Washington D.C. metro area. Given its longstanding history and depth in the marketplace, Pantzer is one of the largest and most active specialized players in the multifamily space. The Firm has approximately 365 total employees.
Panco Management is a wholly owned subsidiary of Pantzer Properties.
Drive the company to achieve and exceed profitability, cash flow, business goals and objectives.
Collaborate with executive leadership to develop and implement plans for the operational infrastructure of systems, processes and people, designed to accommodate the rapid growth objectives of the company.
Exercise reasoning and sound judgment to accurately determine, prioritize, and manage the tactics required to achieve fiscal performance and strategic objectives throughout the portfolio.
Utilize information and data to drive operational change and process improvement.
Compile and analyze financial and quantitative data to ensure that short and long - term initiatives are achieved.
Implement improved processes and methods to generate higher ROI and workflow optimization.
Market full menu of services to third party clients through to contract engagement and overall supervision of third-party relations. Evaluate and Manage third party relationships to ensure necessary net management fee yields.
Work closely with Asset Management to devise, refine and implement strategies to achieve budgeted property financial outcomes.
Track metrics, review financial performance returns and work alongside Asset Management.
Analyze market research to stay on top of trends and understand the position of each asset from a leasing and investment perspective, which will include gaining an understanding of the competitive rental market and factors driving growth in submarkets.
Work closely with executive and senior managers to assess and manage fiscal, legal and competitive risk to the organization.
Evaluate expenses, contracts, and processes to find efficiencies, introduce best practices and reduce costs to achieve budget.
Evaluate the results of overall operations regularly and systematically, while identifying strategies to improve cash flow.
Ensure that the responsibilities, authorities and accountability of all departments are defined and understood.
Develop and implement procedures and controls to promote communication and adequate information flow within the company.
Build an organizational culture in which commitment for continuous improvement is innate.
10+ years of experience with a property management firm in a regional or divisional leadership role.
Proven track record leading the operations in a minimum of 10,000 + unit multifamily portfolio.
Bachelor’s Degree in a related field (Real Estate, Finance, etc.) required; advanced degree preferred.
Thorough understanding of company financials and financial metrics for success, and an expert at making sure that budgets and actual performance are in sync and/or outperforming.
Easily manage relationships and build rapport with others, and skills at connecting with a variety of key stakeholders. Ability to excel at keeping everyone informed and on the same page both in verbal and written communications.
Possess an extreme sense of urgency and dedicated to completing work with extreme attention to detail and in accordance with company standards and policies.
Ability to quickly adapt as the situation warrants, can focus on multiple deadlines and change as the demands and fast pace requires.
Proven people-management experience with a track record of recruiting, developing, inspiring and retaining a high-performing team.
Ability to travel throughout the portfolio with consistency.
Highly proficient with MS Office (MS Word, Excel, PowerPoint, Outlook) and utilizing Property Management software. Real Page experience preferred.
Salary and bonus commensurate with experience.